PRIVACY POLICY
Nonku Ntshona & Associates Quantity Surveyors (herein referred to as 'NNAQS') is committed to protecting and respecting your privacy.
Our Privacy Policy explains when and why we collect personal information about visitors to our Website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Privacy Policy from time to time, so check in occasionally to ensure you are always up to date with our privacy policy. By using our Website, you are agreeing to be bound by this Privacy Policy.
Any questions regarding this Privacy Policy and our privacy practices should be sent by email to info@nnaqs.co.za.
Who are we?
NNAQS is a medium sized black woman owned quantity surveying company based in Johannesburg, South Africa.
Information Submitted by You
We will process any data when you use our Website, for example, when you contact us about our Website or using our Website Enquiry Form or by signing up to our newsletter or by filling out and completing any survey or questionnaire sent out by NNAQS in which you will need to submit personal information.
What type of information is collected from you?
The personal information we collect might include your name, address, landline telephone and / or mobile, email address, and what service or product you may be enquiring about. This Website does not request or process any form of online payments.
How is the information you have given us used?
We may use your information to:
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record your interest in our products and services
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use your contact details to call or email you
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to send you a quotation
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seek your views or comments on the services we provide
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notify you of changes to our services
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send you information and or updates about products and services you have requested and that may interest you
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our latest promotions, events, or training courses in e-newsletter format
We will hold this personal data for as long as is required. If and when we are asked to remove personal data by an individual or organisation whose data we have recorded (with their consent), this will be done within 72 hours or soon after. If this personal data remains relevant to one or other service we are providing to the individual or organisation, we may be legally or commercially required to hold some information to fulfil the obligations to that service.
Who has access to your information?
NNAQS will not sell or rent your information to third parties for any purpose. Your information is strictly confidential and will be treated as such by any of NNAQS's representatives, of which have all agreed to and signed non-disclosure and confidentiality agreements pertaining to the safe keeping and confidentiality of users personal information.
Cancel receiving information from NNAQS
You can decide if you want to receive information from NNAQS now and in the future. If you do not want to receive news, e-newsletters and any other communication from us you may email info@nnaqs.co.za. Action to remove your details from our database will take place within 72 hours or soon after.
How you can I update my information?
The accuracy of your information is important so if you change your email address, or if any of the other information we hold becomes out of date and inaccurate, you may email info@nnaqs.co.za to update these records. Action to update your details on our database will take place within 72 hours or soon after.
Security protecting personal data
When you give us personal information, we take steps to ensure that it is treated securely. We do not hold any credit or debit card payment information. More general contact details such as your name, business name and industry, telephone and email may be held on our servers. No outside party has access to these servers. Data files on these servers are regularly scanned for virus detection and protected by strong firewalls for which access passwords are regularly updated.
Use of 'cookies'
NNAQS (website found at www.nnaqs.co.za) uses Session Cookies. These cookies last for the session the visitor is on our site. Once the visitor leaves our site the cookie stops and does not remain on the visitors PC or phone. Permanent Cookies however, as the name suggests, persist after the visitor has left a site to remain on the visitors PC or phone. These cookies can all be turned-off and removed easily using your browsers preference settings which will vary depending on which browser you use. NNAQS does not use Permanent Cookies.
Links to and from external Websites
Our Website contains links to external Websites run by other organisations. This privacy policy applies only to our Website not the external Websites that we link to who will have their own privacy policies. We are not responsible for these external Websites and their privacy policies and practices. In addition, if you linked to our Website from an external site, we cannot be responsible for the privacy policies and practices of the owners and operators of that external Website and recommend that you check the privacy policy of that external site.
Interruptions and Omissions in Service of our Website
Every effort is made to ensure that our Website is accurate, secure and accessible at all times. However, Web and Internet connections can fail from time-to-time which is beyond our control. Although rare, service breaks are typically temporary amounting to as little as a matter of minutes in some cases. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this Website (or any particular part of it) or to provide the service offered on this Website. We may vary the specification of this site from time to time without notice.
Your Use of our Website
You may only use this Website for lawful purposes when seeking information or looking to enquire about one of our products or services. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available on it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Website or attempt to decipher, disassemble or modify any of the software, coding or information on the Website.
Information on our Website
Whilst we make every effort to ensure that the information on this site is accurate and complete, we do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on our Website supplied by you, any other site user or any other person.
Data Protection Acts
In terms of South African law, the right to privacy is protected in terms of the common law and section 14 of the Constitution of South Africa 1996. The Protection of Personal Information Act in South Africa sets conditions for responsible parties to lawfully process the personal data or information of data subjects (both natural and juristic persons).
Personal Data
Personal data is defined as data which relates to a living individual or organisation who can be identified from their data, or from their data and other information which is in the possession of or is likely to come into the possession of NNAQS.
Third Parties
These are companies and people other than NNAQS. Google, one of our third-party advertisers, may add a cookie to determine targeted advertisements based on your preferences and your visit to our site and other sites on the internet. You can choose to opt out of Google’s use of cookies by visiting the Google ad and content network privacy policy.
Users and Visitors
People who use our Website and register their details with us for the purposes of commenting about our site, gain more information about our services and general business activities.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in June 2020.
Legal Disclaimer
NNAQS uses reasonable care to make sure that the information appearing on this Website is accurate and up-to-date. However, errors and omissions do occur and the user should not take the accuracy of the information for granted but should check directly with NNAQS. None of the material contained in this Website is to be relied upon as a statement or representation of fact.
NNAQS shall not be liable for any loss of profits or contracts or any direct, indirect or consequential loss, business interruption or loss of data or programs arising out of or in connection with the use of the information either contained within this site or from any of its Hyper link connections, other than death or personal injury to the extent that this is caused by the negligence of NNAQS.
NNAQS may also make improvements and/or changes to the content of this information at any time without notice. All services and any information on thee NNAQS website, found at www.nnaqs.co.za are subject to change without notice.
Links to Third Party Sites
NNAQS cannot and has not reviewed all pages of the Websites linked to this Site and therefore cannot be liable for their content. Users link to other Websites at their own risk and use such sites according to the terms and conditions of use of such sites. NNAQS provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by NNAQS.
Copyright
No part of this Website may be copied or imitated in whole or in part. No logo, graphic, sound, image or design from this Website may be copied or re-transmitted unless expressly permitted in writing by NNAQS. (These prohibitions are without limitation to the legal rights of NNAQS.)
Any information provided to NNAQS in connection with its Website shall be provided by the submitter and received by NNAQS on a non-confidential basis. NNAQS shall be free to use such information on an unrestricted basis.
Trademarks
The trademarks and logos (the Trademarks) used and displayed on this Site are registered and unregistered trademarks of NNAQS and others. They may not be used in any advertising or other publicity materials in relation to the distribution of any information or materials obtained from this Website without the prior written consent of the Trademark owner. (These prohibitions are without limitation to the legal rights of NNAQS.)
Governing Law
Any dispute or claim concerning or arising from this Website shall be determined in accordance with the law of The Republic of South Africa, and the courts of The Republic of South Africa shall have exclusive jurisdiction in determining such disputes or claims.